Terms of Service

Effective Date: July 28, 2013

Welcome to Refund Consultancy Firm (“we”, “our”, “us”). By using our website (refundconsultancyfirm.com) and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree with any part of these terms, you must not use this site or our services.

---

1. Description of Services

Refund Consultancy Firm provides professional services focused on assisting individuals and businesses in recovering funds related to failed online transactions, shipping issues, insurance disputes, and other unresolved payments. We operate globally with a no-win, no-fee structure unless otherwise specified.

2. User Eligibility

To use our services, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Provide accurate, complete, and current information during registration
• Not use our services for any unlawful or prohibited activities

3. Account Registration and Access

Some features of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account login details. You agree to notify us immediately of any unauthorized use of your account or password.

4. Scope and Limitations of Service

• We make best efforts to recover lost funds but do not guarantee success in every case.
• We reserve the right to refuse or terminate any case if it appears fraudulent, legally prohibited, or outside our scope of service.
• Processing time and outcomes may vary depending on third-party cooperation (banks, insurers, vendors, etc.).

5. Fees and Payments

• Initial consultations may be free or paid depending on your selected plan.
• In most cases, we operate on a success-based model where a percentage of recovered funds is charged as a service fee.
• Fees will be clearly communicated before any agreement is executed. No hidden charges will apply.

6. Refund and Cancellation Policy

Because our services are based on performance and labor-intensive work, cancellations must be made within 24 hours of engagement. If no work has been initiated, any prepaid fees may be refunded at our discretion. Once recovery efforts begin, refunds are not applicable unless explicitly stated in writing.

7. Prohibited Use

You agree not to:

• Use our website or services for any fraudulent or deceptive purpose
• Submit false claims or documentation
• Interfere with the security or functionality of our website
• Use bots, scraping tools, or any automated means to access our data

8. Intellectual Property

All content on our site, including text, graphics, logos, icons, and service descriptions, is the property of Refund Consultancy Firm or its licensors and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Disclaimer of Warranties

Our services are provided on an “as-is” and “as-available” basis. We do not warrant that the site or services will be error-free or uninterrupted. While we strive for accuracy, we do not guarantee results, and users assume full responsibility for decisions made based on our guidance.

10. Limitation of Liability

To the fullest extent permitted by law, Refund Consultancy Firm shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our services or inability to recover funds.

11. Indemnification

You agree to indemnify and hold harmless Refund Consultancy Firm, its affiliates, employees, and agents from any claims, damages, losses, or expenses resulting from your breach of these Terms or misuse of the services.

12. Third-Party Links and Tools

Our website may contain links to third-party websites or tools. We do not endorse or control these third parties and are not responsible for their content, privacy policies, or practices.

13. Termination

We reserve the right to terminate or suspend access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to our users, us, or third parties.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our headquarters are located, without regard to conflict of law principles.

15. Changes to Terms

We may revise these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes implies your acceptance of the revised terms.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Refund Consultancy Firm
Email: refund@refundconsultancyfirm.com
Website: https://refundconsultancyfirm.com