Faqs

Frequently Asked Questions!

Have questions about how we work or what we can help you recover? You’re not alone — and we’re here to make things clear. Whether it’s a delayed insurance payout, an undelivered order, or a refund stuck in limbo, this section covers the answers you need to move forward with confidence.

What kind of refund issues do you help with?
We assist with a wide range of refund problems — from delayed or denied insurance payouts, to undelivered online purchases, shipping issues, abandoned services, and more. Whether your case involves a legitimate company that failed to refund you or a suspected scam, we step in to pursue your money with diligence and care.
Can you help with legitimate companies that refused to refund me?
Yes. Many of our clients come to us after struggling with large, legitimate companies who ignored refund requests or delayed action. We know how to escalate these cases professionally and apply pressure through legal, regulatory, or procedural channels.
Do you only help victims of fraud?
Not at all. While we do assist victims of scams, we also handle refund issues with licensed insurers, registered businesses, delivery companies, airlines, and digital service providers who fail to meet their obligations.
I’m having trouble getting a refund from my insurance provider — can you help?
Yes. We work with clients facing challenges in recovering life, health, property, and even business insurance claims. If your insurer has denied, delayed, or underpaid your claim, we can analyze the policy and help you fight back.
What about delivery or shipping refunds?
Absolutely. Whether your parcel was lost, delivered to the wrong address, or significantly delayed, we can intervene. We also assist with refund claims against shipping companies or third-party agents who charge fees without providing the promised service.
Can you help with refunds from online marketplaces or travel platforms?
Yes. We regularly help users who’ve struggled to get refunds from platforms like eBay, AliExpress, Amazon, Booking.com, and others. We know how to navigate these systems and make sure your case doesn’t get ignored.
How do I know if my case qualifies?
You can submit a case for free via our website. Once we review the details, we’ll tell you if your case qualifies and explain your options. We’re honest — if we can’t help, we’ll let you know right away.
How long does it take to recover my funds?
It depends on the case. Simple issues can be resolved within days, while complex or cross-border cases may take several weeks. After assessment, we’ll provide a realistic timeline based on the situation.
Do I need legal documents or contracts to file a case?
Not always. While contracts and receipts help, many cases can be pursued with just proof of payment and clear communication history. Even if you’re unsure, reach out — we’ll assess what’s possible.
Is your service available outside my country?
Yes. We serve clients across the U.S., Europe, Africa, and Australia. Whether your transaction was local or international, we can help trace it and pursue your refund across borders if needed.
Do you charge upfront fees?
Most of our services are performance-based, meaning we only get paid when you do. If a case requires a special document or legal step, any cost will be clearly explained beforehand. No hidden charges, ever.
What makes you different from other refund services?
We combine human care with professional case handling. Every case is reviewed manually by our team, not just filtered through automation. Our goal isn’t just recovery — it’s making sure you feel supported throughout the process.
Is my personal information safe with you?
Yes. We take privacy seriously. All your information is kept confidential and only used for handling your case. We do not share or sell your data under any circumstances.
How do I get started?
Just visit our website and click “Start My Case.” You’ll be guided through a short form, and one of our specialists will follow up within 24 hours. You can also contact us directly if you need help filling it out.

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