Privacy & Cookie Policy

Effective Date: July 28, 2013

Refund Consultancy Firm (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and store your data. This policy outlines our practices regarding personal data and cookie usage when you visit or interact with our website at refundconsultancyfirm.com.

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1. Information We Collect

• Personal Information: Name, email address, phone number, and other information you provide when filling forms or signing up for services.
• Technical Information: IP address, browser type, operating system, referring URLs, device type, and pages visited (collected via analytics tools).
• Transaction Details: Information related to case submissions, wallet use, payments, or dispute claims (if applicable).

2. How We Use Your Information

• To provide our refund consultancy services and respond to your inquiries.
• To manage your account, process transactions, and communicate case updates.
• To improve our website, services, and user experience.
• To comply with legal obligations and resolve disputes.
• To send periodic updates or marketing communications (you may opt-out at any time).

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share information with:

• Trusted service providers who assist us in operating our website and processing your cases.
• Legal authorities or regulators when required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. You can choose to accept or refuse cookies through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for core site functionality.
• Analytics Cookies: Help us understand how visitors use our site.
• Functional Cookies: Remember your preferences for future visits.

Managing Cookies:

You may disable cookies through your browser settings. However, doing so may limit some functionality of our website.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or limit the use of your personal data. You may also object to certain processing or request data portability.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before submitting any personal information.

9. Policy Updates

We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy & Cookie Policy, please contact us at:

Refund Consultancy Firm
Email: refund@refundconsultancyfirm.com
Website: https://refundconsultancyfirm.com